Becuase Firewalls block attempts from remote computers trying to access your network you will need to open 2 ports for us to use to connect to you. P Squared has chosen Dameware to perform remote diagnostic and technical support for users that are connected to the internet (and in selected cases where a dial in modem is available) Although a full description of how to use dameware is beyond the scope of this FAQ, hopefully this will help you get the Dameware utility installed on your computer to allow us to connect via a firewall. Dameware is a remote control program available from that allows a remote user to login to your computer remotely and use it as if they were physically sat in front of it.
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